North Metro Fiber LLC Last Updated: June 25, 2026
North Metro Fiber LLC ("North Metro Fiber," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have. By using our website (northmetrofiber.com) or submitting information through our forms, you agree to the practices described below.
North Metro Fiber is a local service that helps residents and businesses in Brooklyn Park and the north Twin Cities metro find, compare, and sign up for fiber internet and phone service. We are not an internet service provider. We help match you with third-party providers, and those providers may compensate us when you sign up. Our help is free to you.
We collect information you provide directly to us, including:
Contact information — your name, email address, phone number, and street/service address.
Service request details — information about your current internet or phone service, your needs, and any preferences you share.
Uploaded files — documents you choose to upload, such as a copy of your current bill.
Communications — messages, emails, and texts you exchange with us.
We also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages viewed, and similar usage data, through cookies and similar technologies.
We use the information we collect to:
Respond to your requests and provide our free comparison and signup assistance.
Check fiber availability and identify the best options at your address.
Match you with third-party internet and phone service providers.
Contact you by phone, email, or text message about your request.
Improve our website, services, and customer experience.
Comply with legal obligations and protect against fraud or misuse.
If you provide your phone number and consent, we may send you text messages related to your service request as well as marketing and promotional messages, based on the consent options you select.
Message types: appointment and request updates, availability and quote information, and (if you opt in) promotions and offers.
Message frequency varies based on your interaction with us.
Message and data rates may apply.
Reply STOP to opt out of text messages at any time. Reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
To deliver our service, we may share your information as follows:
With internet and phone service providers — when you ask us to help you compare or sign up for service, we share the information necessary (such as your name, contact details, and service address) so they can confirm availability, provide quotes, and set up your service. This sharing does not include your SMS opt-in data, which is never shared.
With service providers and vendors who help us operate our business (such as hosting, CRM, and communication platforms), under confidentiality obligations.
For legal reasons — to comply with the law, respond to legal requests, or protect our rights, safety, or property.
In a business transfer — in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information.
Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may:
Request access to, correction of, or deletion of your personal information.
Opt out of marketing emails by using the unsubscribe link.
Opt out of text messages by replying STOP.
To make a request, contact us at [email protected].
Our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, please contact us and we will delete it.
Our website may link to third-party sites, including service providers. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent changes. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or your information, contact:
North Metro Fiber LLC Email: [email protected] Phone: (763) 350-8044 Serving Brooklyn Park and the north Twin Cities metro, Minnesota